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 Do
you have a question, enquiry or suggestion? Please contact us Now!!
We at Apsco/Mobil have made a strong commitment to provide
outstanding quality services to all of our customers. As a result, a
new "Performance Development System" has been put in place
for our Customer Service Unit, which will allow customers to:
* Submit their complaints.
* Have any enquiries or questions answered.
* Send suggestions and comments.
* Order products through the internet.
All of this will be accomplished through a dedicated team inside the
company's Customer Service Unit, putting into operation a new system
that promises to:
* Respond to enquiries or problems as quickly as possible.
* Keep the customer informed about the anticipated waiting period
for solving a particular problem.
* Notify the customer as soon as the problem has been solved.
* Ensure absolute satisfaction.
* Take all the necessary action to make certain that such situations
will do not happen again.
* Follow up purchase orders and make sure of their receipt by the
authorized staff.
Dear Customer, in order to ensure high quality deliveries, please
expect at least 3 working days for us to process your order if you
are in Jeddah, Riyadh or Dammam; and 6 days for bulk orders and
clients outside these 3 cities.
Tel.: 02 6081180
Fax: 02 6081181
Email: csc@apsco-ksa.com
If you have a suggestion, complaint, or request please select one of the buttons on the left.
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